#Quest diagnostic appointment how to

The insurance carrier processed the claim and applied the balance to your co-pay or deductible Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. Quest Diagnostics helps you find the right COVID-19 test for your situationactive infection molecular (PCR), rapid antigen, antibody, or flu and RSV co-tests.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.

#Quest diagnostic appointment how to

Visit the Customer Support page to find information on how to contact customer support. For more information and to schedule a visit, call Quest Diagnostics at at (813) 9610745. To check which locations you can go to for drug screening, visit the Quest Location finder page. To cancel your purchase with a Quest Customer Support representative Book a lab test with Quest Diagnostics, a clinical laboratory offering a comprehensive array of routine and specialty lab testing services at 14831 N Dale Mabry Hwy, Tampa, FL, 33618. To schedule an appointment visit the Quest Schedule Appointment page and schedule your appointment. Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. Unauthorized users or any unauthorized use may subject the user to criminal and civil penalties under state, federal, or other applicable domestic and foreign laws. Any use of this system must be in compliance with Quest Diagnostics policies and applicable laws. For more information and to schedule a visit, call Quest Diagnostics at at (866) 6978378. The user expressly consents to such monitoring. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Book a lab test with Quest Diagnostics, a clinical laboratory offering a comprehensive array of routine and specialty lab testing services at 777 E 25th St, Hialeah, FL, 33013. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. Book a lab test with Quest Diagnostics, a clinical laboratory offering a comprehensive array of routine and specialty lab testing services at 30131 Town.